• 2 stores in the heart of the Midlands
  • A family run business since 2003
  • High-quality products at great prices

Rounds October Roundup

2nd October 2019

Summer is finally over and we are firmly in Autumn’s grip. It is my favourite time of year. I like October because is my birthday month, it also marks our run up to Christmas. I love Autumn because I love change. Change creates opportunity. Optimism is in the air!

There is some fantastic news about our very own Harry. Read on to find out!

There have certainly been a few changes in the Pawnbroking industry lately and there have been some fabulous changes in the retail market. Peoples attitude to recycling, waste and second-hand are changing too.

Reuse before Recycle

We love to buy stuff this time of year. Your unused items end up making fantastic Christmas presents that someone else will treasure.

So if you haven’t already, please have a look around the house. Any items you haven’t used for a while, if they not bringing you joy, think about selling them to Rounds. Give them a new lease of life and put some money back in your pocket.

Check out our blog on De-Cluttering

Started thinking about Christmas gifts?

As human beings we love to give. The joy of selfless giving is something we all love to experience. But giving doesn’t have to be a physical item. Memories and time are such great gifts. So before you dash out to make an expensive gift purchase please consider an alternative.

Consider purchasing Second Hand.

This is good for your soul and good for the planet! Even better when you buy from your local high street you are supporting a local business and local people.

We offer a ‘no interest added’ layby scheme for all items in store meaning you can spread the cost over 12 weeks by putting down a 20% deposit.

The High Street is Getting Busier!

Erdington High Street is having a bit of a resurgence. Definately busier and a little bit tidier thanks to the efforts of Birmingham City Council targeting dumped waste. The best tool we have to combat thieves and undesirables is the High Street Radio Link that retailers pay for, and use to pass information quickly between each other. I must acknowledge the efforts of the High Street BID Warden, John.

business improvement district (BID) is a defined area within which businesses are required to pay an additional tax (or levy) in order to fund projects within the district’s boundaries.

His continued dilligence prevents a lot petty and store theft on the high street. He pursues exclusion orders for the worst offenders and even helps those that need it.

Thank you John!

All of these continued efforts make the high street a much nicer and safer place to shop.

Our own figures confirm these improvements. Our sales have been the best we have had in 6 years.

Thank you to everyone and especially to our customers. Your support is much appreciated.

Ch Ch Ch Ch Changes….

Bob on Central Square retired last month and we have taken over his watch battery changing services. Everyone at Rounds wishes Bob all the best for the future.

We are also now accepting mobile phones to buy, sell and loan; so pop all those handsets in for an instant quote.

The Money Shop have been taken over and we welcome H&T Pawnbrokers to Erdington High Street.

Sadly Albermarle & Bond finally gave up the ghost. This left a lot of customers worried about their items on Pawn. The National Pawnbrokers Association have issued all pawnbrokers with some guidance on how we can best help customers affected by the closure.

If you are having problems with your Albermarle & Bond account, please pop into Rounds or H&T. We can give you a copy of the NPA issued help.

Unfortunately Albermarle & Bond have not handled things well. The following the press release from the NPA:

National Pawnbrokers Association comment on A&B Pawnbrokers – 13th September 2019

Speedloan Finance which trades as A&B Pawnbrokers (Albemarle & Bond) and Herbert and Brown has closed a number of stores. 

Their decision to downscale UK operations is a strategic matter for the company but the National Pawnbrokers Association (NPA) has expressed its concern that the communication of their actions to their customers falls below the standards expected of its members.

In particular we are most unhappy with the fact that customers cannot get through to the helpline. We have demanded that the management of the company resolve this as a matter of urgency and the Association will do everything in its power to ensure that customers rights are protected and that they are treated fairly and transparently. We have no reason to believe that the customers pledges are at risk and have been assured that they are being safely held at a central location.

Customers can contact the company on 0800 1448485 which is a dedicated hotline. If customers are not happy with the response from the company, they can contact the Financial Ombudsman Service to complain on 020 7964 1001 or the FCA customer helpline on 0800 111 6768.

And Finally……

Many of you will remember Harry who worked at Rounds for 18 months before moving down to London after earning a place at the prestigeous Royal Veterinary College.

I am super proud to anounce Harry has graduated!

He is now a fully qualified and working Vet Thanks to his work at Rounds he secured a Job before he had graduated.


Congratulations Harry!

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Hope to see you soon

Sarah

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